Effective as of 19 January 2019
We may collect certain data about or from you during your usage of the Service. Details about the categories of data that we collect are listed below.
We collect very limited data—namely your email, username, location, and other applicable data you supply to us when you sign up or activate a beta invitation. We also may store passwords for some users for the purpose of authenticating to the Service. These passwords are hashed and stored securely in our database in order to increase the security of your account and data. We are unable to view your account password after it has been stored in the database. This information can be set, added, changed, or deleted using our Service, and is directly provided to us by you. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Service.
Other forms of data we collect are related to your geographical location, which may be fetched using your IP address so we can offer you a better service by delivering content to you using our CDN. Further details related to your request, like your web browser, operating system, and pages you are directed to the Service from, may be collected automatically by our servers.
We may collect information on your usage of our Service, such as profiles you visit, tracks you play, and more as a result of your usage of the Service, in order to operate certain features of our service such as analytics for artists. In addition, we collect and store direct usage data relating to your interactions on the Service, such as messages, comments, likes of tracks and playlists, the contents of playlists, users you follow, and more. This data is collected in order to provide basic components of the Service like your library and stream.
Beyond these aforementioned forms and your User Content, we do not collect any personal data on you. However, we might build systems in the future that could use your Usage Data and Profile Data to make better music recommendations, suggestions for building your audience, making more successful social media campaigns, customizing your pages or profile, and so on and so forth. If and when these systems are put into place, we will update this policy to clarify how your data is used. All-in-all, we will make use of this information and data you provide to us to optimize your experience.
We may use the data we collect in order to provide access to the components of the Service for you and other users, to email or contact you in relation to your account, to fulfill payments and purchases, to compile and analyze anonymous statistical data, to resolve disputes and troubleshoot problems, to respond to customer service requests, and to assist law enforcement or respond to subpoenas if legally required.
Your information may be disclosed to other parties in the following scenarios:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
We may share your information with third parties that perform services for us or on our behalf, including but not limited to payment processing, data analysis, and email delivery.
We may share your information with investors, exclusively in anonymized and aggregate form, for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
Despite our low-index of information, we take securing your information especially seriously. We utilize appropriate technical measures to keep personal information and data on our users safe. That said, the most likely way a user could compromise your data is by using your password—and so we encourage you to make one that is unique and strong, and keep it safe.
Your Personal Data Rights